Tourist companies and guides
If you’d like to get the best out of your stay in Donostia/San Sebastián, we recommended some of these trusted agencies and guides. Local experts that offer unforgettable experiences and help you get to know our culture and traditions!
Independent guides
Excellent tourist guides working in different languages for individuals and groups.
Tourist services
Unique experiences and quality tourist products to take your visit to the next level.
Destination Management Companies – DMC
Global solutions for all types of activities, meetings, study trips and corporate events.
Regulations and permits
Donostia/San Sebastián is a destination that offers a quality sustainable tourist experience to everyone who visits. To do this, some measures have been implemented.
Regulations and Permits
Procedure to carry out guided tours in Donostia / San Sebastián
Donostia / San Sebastián is a destination seeking to provide a top-quality sustainable tourism experience for all those visiting us. A number of different measures are being introduced to achieve this objective.
In the case of guided tours for tourists, a number of criteria have been stipulated which must be met by tourism sector professionals to produce the best possible tourist experience.
These are set out in a Statement of Compliance, a simple measure whereby guides declare they meet the detailed criteria to work as tourist guides in Donostia / San Sebastián.
One of the main conditions is that the tour group cannot contain more than 25 people (excluding the guide).
The timeframe for guided tours is 08:00 h – 23:00 h.
The Local Police will ensure compliance with the conditions accepted, and may impose economic sanctions on anyone who infringes them.
The processing can be done online from the ELECTRONIC HEADQUARTERS of the San Sebastián City Council (digital certificate is required).
In the case of guided tours for tourists, a number of criteria have been stipulated which must be met by tourism sector professionals to produce the best possible tourist experience.
These are set out in a Statement of Compliance, a simple measure whereby guides declare they meet the detailed criteria to work as tourist guides in Donostia / San Sebastián.
One of the main conditions is that the tour group cannot contain more than 25 people (excluding the guide).
The timeframe for guided tours is 08:00 h – 23:00 h.
The Local Police will ensure compliance with the conditions accepted, and may impose economic sanctions on anyone who infringes them.
The processing can be done online from the ELECTRONIC HEADQUARTERS of the San Sebastián City Council (digital certificate is required).